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Resettlement Newsletter: December

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Welcome to your monthly Resettlement Project update. 

The winter months have arrived in Scotland, and with them comes the Christmas and New Year break. In this month’s newsletter we bring you information on Christmas and New Year celebrations in Scotland, and information about how services and opening times might be affected over the Holiday period. 

We also have a special guest blog written by the Resettlement Team’s dedicated Mental Health Nurse who gives information on how mental health is viewed in Scotland and where to access support if you need it. 

As always we’d love to hear from you and to know more about your news, celebrations, and stories. Please email us at ResettlementProject@Dumgal.gov.uk if you want to get in touch. 

News and Events

Christmas and New Year opening hours

Resettlement Project Team

Many of the Resettlement Project Team will be taking time off to celebrate Christmas and New Year; however, there will still be people available to support you during this time if you need. Guests staying in temporary welcome accommodation should continue to email welcomehub@Dumgal.Gov.UK; and guests in the community should continue to email communityresettlement@Dumgal.Gov.UK. There will be staff on hand to support you.

If you require support from social work during the holiday period please contact either SocialWorkResettlementSupport@Dumgal.Gov.UK or 01387 273625 and your correspondence will be directed to a member of on-call staff. 

Dumfries and Galloway Council

Dumfries and Galloway Council’s festive opening hours are now live on the Council website. This provides information on bin-collection arrangements, homelessness and housing options, registration offices, social work and more. Please note that bins will not be emptied on Christmas or Boxing Day (Monday 25 and Tuesday 26 December 2023) or New Year’s Day (Monday 1) and Tuesday 2 January 2024.

View the festive opening hours here

NHS Dumfries and Galloway

Emergency healthcare will remain available over Christmas and New Year as usual via dialling 999 (for ambulance and emergency services), NHS24.Scot (for online medical advice) and the Accident and Emergency department at Dumfries and Galloway Royal Infirmary; however doctor’s offices (GP surgeries) will be operating their own festive opening hours. Please make sure you check opening hours with your registered GP surgery. 

Dumfries and Galloway Multicultural Association (DGMA)

The DGMA shop and building will be closed between Monday 25 December 2023 (Christmas Day) and Monday 8 January 2024, except on the following dates:

Tuesday 26 December 2023: Open 12:00 – 2:00 pm (shop and surplus food share)

Saturday 30 December 2023: Shop open 10:30 am – 2:00 pm; surplus food share from 12:30 pm

Tuesday 2 January 2024: Open 12:00 pm – 2:00 pm (shop and surplus food share)

Saturday 6 January 2024: Shop open 10:30 am – 2:00 pm; surplus food share from 12:30 pm

Normal opening hours will return from Monday 8 January 2024.

MOOL

The MOOL Depot will be open Friday 22 December until 12:00 pm, and will then close for Christmas and New Year; it will re-open on Friday, 5 January 2024. 

The regular Mix and Mingle session will take place on Wednesday 27 December 2023 as usual. 

Important update for displaced people from Ukraine living in temporary welcome accommodation

The Scottish Government have made changes which will affect displaced people from Ukraine who are living in temporary welcome accommodation. From 7 December, if you stay in temporary welcome accommodation, the Resettlement Project Team will seek to help you identify two reasonable options for longer-term accommodation. If you leave your welcome accommodation for longer than 5 consecutive nights you will not be able to return to stay in any temporary welcome accommodation. You will need to make your own accommodation arrangements.Returning to welcome accommodation following an absence longer than 5 nights will only be permitted in exceptional circumstances. You should speak to your Resettlement Worker in advance if you wish to return to welcome accommodation following a period of more than 5 consecutive nights away.If you are in a longer-term accommodation, including hosted accommodation, these changes will not affect you directly. However, it is important to know that returning to welcome accommodation will only be considered in limited circumstances.The type of reasonable accommodation option, location and the waiting time for it will depend on availability.  Your circumstances and needs will be taken into consideration as much as possible. If you or your family members have any specific health, care, or education needs, speak to us to ensure we are aware of your circumstances.You should have been contacted about this directly, however for any questions, further information about these recent changes, or if you think you may have missed information about this, please contact us via the WelcomeHub@dumgal.gov.uk mailbox.

An update on ‘Thank You’ Payments to those hosting guests from Ukraine

In the Autumn Statement the UK Government confirmed that Thank You payments for people hosting people displaced from Ukraine in their homes will be extended for a third year at existing rates. According to the statement: “The government will extend ‘thank you’ payments into a third year for Homes for Ukraine sponsors across the UK. These will remain at £500 per month and reflect the ongoing generosity of hosts in supporting those who have fled the war.”

Meet some of the Resettlement Project team

Katrina Macleod, Registered Mental Health NurseThis month, our Resettlement Project Registered Mental Health Nurse, Katrina, wrote a special blog post all about mental health and how to access support. Read a bit about Katrina below, and read her full blog post on NewScotDG.Hi, my name is Katrina Macleod and I am the registered Mental Health Nurse assigned to working with the Resettlement Team across Dumfries and Galloway. I qualified as a nurse away back in 1990 and over the years I have worked in many different areas. Initially I worked as an inpatient nurse and then I took a long time out to raise my 5 children. Since my return to work I have worked in a rehabilitation unit, a forensic unit, an intensive care unit and prior to this post I was a Community Mental Health Nurse visiting people at home.I’m really excited about this new post. We call ourselves Mental Health Nurses because we like to support people to maintain the best mental health possible rather than wait until they become unwell. Our job is to do what we can to prevent people from becoming mentally unwell and to enjoy the best life they can. As I understand it, my role is to offer advice and support to people in Dumfries and Galloway who have come from other countries as refugees, asylum seekers or migrants and to make sure they can access the right services. I can also offer advice and support to staff who are struggling with the things they have been exposed to in their roles. If there are concerns about your own, or anyone else’s mental health, then you can discuss it with me and I can advise on whether Primary or Secondary Mental Health Care is the best option. I am happy to see people in order to make that assessment if necessary and staff can contact me anytime in working hours for a chat if they just want to talk something through.

Read Katrina’s full blog on NewScotDG

Resettlement Team member Lori Downing wins the ‘Bright Spark in Social Work’ award at the Scottish Social Services Awards

The Dumfries and Galloway Resettlement Project Team are so proud of Lori Downing who recently won the ‘Bright Spark in Social Work’ award at the Scottish Social Services Awards. The awards celebrate the achievements of individuals and groups who are recognised leaders in the field of Social Services in Scotland. Lori was nominated as a finalist in the awards due to her tireless hard work as a member of the Social Work Resettlement Support Team. Lori has been a vital member of the team, constantly going above and beyond to deliver an excellent standard of work, as well as helping to develop excellent resources to support displaced people from Ukraine.Lori was able to quickly learn the legislative and political context of the Ukraine crisis, and has been an outstanding support to many families who have reported their gratitude to Lori for her understanding and professionalism. A huge congratulations to Lori on her well deserved win!

A message from the English for Speakers of Other Languages (ESOL) Team

Celebrating a year of hard work with coffee & cake, what a wonderful way to start the festive season! Those in our English for Speakers of Other Languages (ESOL) classes enjoyed a brunch at ‘The Usual Place’ in Dumfries as a way to welcome in the Christmas and New Year break and celebrate a year of excellent achievement in their class groups. Please note that no ESOL classes will be running over the festive period. Classes will resume from 8 January 2024.

Diwali at Dumfries and Galloway Multicultural Association (DGMA)

Diwali, observed on 12 November, is a Hindu festival celebrating light in all its forms. Diwali is widely celebrated by Hindus, and traditionally families would place clay lamps outside their homes to represent the inner light which protects against the dark. DGMA held a celebration in Dumfries for Diwali on Saturday 18 November this year. Guests were treated to lots of singing, dancing, and delicious home made food! Lots of New Scots were in attendance at the event along with some members of the Resettlement Project Team. 

Christmas at the Crichton Cafe

The team at the Crichton Trust organised a Christmas event on Wednesday 13 December to explore some of the Ukrainian traditions around Christmas celebrations. It was wonderful to share some traditional ‘Kutia’ and to be led in a special Ukrainian prayer of thanks – as well as to be entertained by some wonderful traditional Ukrainian songs! Alongside the celebrations, local members of the guild of weavers who have been helping to support craft sessions for local resettled people provided a big box full of knitted hats, scarves, blankets, and children’s clothes which will be sent to those facing the winter months in Ukraine. 

Ukrainian quartet DakhaBrakha in Glasgow, 20 January 2024

In January the Ukrainian quartet ‘DrakhaBrakha’ will be performing as part of the Celtic Connections festival in Glasgow, accompanied by the Slovakian-Norwegian orchestra Angrusori. You can catch the performance at Glasgow’s Pavilion Theatre from 7:30 pm on Saturday 20 January. Tickets start from £24.64. 

Find out more and buy tickets here

Free dental treatment from student dentists in Dumfries

If you are not registered with an NHS dentist, you may be eligible to be considered for free dental treatment by a student dentist or student dental therapist.Under the strictly controlled supervision of a fully qualified tutor, student dentists and dental therapists from the University of the Highlands and Islands carry out part of their practical training at Dumfries Dental Centre. Student dentists can offer their treatments for free, with appointments available during term time which falls between September and May. You can find more information in the leaflet available in the link below, as well as further information and instructions on how to make a self-referral. 

Download the information leaflet here
Download the referral form here

Cultural days in December

Hanukkah, 7 – 15 December

Hanukkah is a Jewish festival of lights which lasts for eight days each year in late November or early December. This year the festival runs between 7 December and 15 December. During the rededication of the temple in Jerusalem the Jewish people found enough oil to keep the Menorah (oil lamp) burning for one day; but, miraculously, the lamp stayed burning for eight days and hence the celebration of Hanukkah lasts eight days. Traditionally, Jewish families will light one candle on their own Menorah each day of Hanukkah until all eight candles are lit. Jewish families may also mark Hanukkah by enjoying fried foods (to celebrate the miraculous oil), by giving and receiving gifts to each other, or by playing traditional games like dreidel (a four sided spinning top). 

International Migrants Day, 18 December

Since the year 2000 the UN has organised an official observance on 18 December to recognise and celebrate the contributions of migrants to the countries and communities they have settled in around the world. The date coincides with the date on which the International Convention on the Protection of the Rights of All Migrant Workers was adopted in 1990. The day celebrates migrants of every kind – from refugees, economic migrants, expats and everyone in between!

Christmas, 25 December

In Scotland, Christmas is one of the most significant celebrations in the calendar year, and is celebrated on 25 December (different to the Orthodox calendar where Christmas is celebrated in January). At Christmas time most non-essential organisations and public services will be closed or operating reduced hours. Christmas has its roots in the biblical calendar and celebrates the birth of Jesus Christ, but in modern times the holiday is celebrated broadly across households regardless of belief and most people decorate their homes with Christmas lights and, especially, a Christmas tree decorated with baubles. The kindly ‘Santa Clause’ is thought to visit people’s houses in a sleigh pulled by Reindeer on Christmas eve (24 December), and he will leave gifts wrapped in Christmas paper under the tree for children to open on Christmas morning. Families usually gather on Christmas to exchange gifts with each other and to share a Christmas meal which typically consists of roast turkey, Christmas ham, roasted vegetables, and cranberry sauce.Some things to look out for over the month of December include groups of ‘carol singers’ singing traditional Christmas hymns, Christmas lights in towns and villages around the region, and increased foot-traffic in shops locally as people complete their ‘Christmas shopping’! 

Please note that the festive period taking in Christmas and New-Year is a time where many organisations will be closed or running reduced services. Some information on festive opening hours is included in this newsletter, but please remember to check opening hours if you require an appointment during this time. 

Hogmanay (New Year’s Eve), 31 December

Another key point in the Scottish winter calendar is ‘Hogmanay’, otherwise known around the world as ‘New Year’s Eve’. Hogmanay takes place on 31 December and typically sees large groups of people come together to celebrate together until the clock strikes midnight signalling the start of a new day, and with it, the New Year. Groups of friends and families may join together to celebrate in a private home, or they may go out to a more public celebration in a local venue or pub. Scotland’s capital city of Edinburgh famously hosts a Hogmanay street party which is broadcast live on BBC. People watch the broadcast throughout the night, but most especially in the immediate countdown before midnight. As Church bells are typically rung on the hour you may hear Scottish people referring to ‘seeing in the bells’ which means staying awake until the stroke of midnight. There are some unique Scottish traditions on Hogmanay, for example ‘first footing’. It’s believed that it is good luck for a guest to appear to be the ‘first foot’ past the threshold on New Year. Typically the guest should be a man bringing a gift of wood or coal to burn on the fire, but different families will have their own take on these customs. Scotland’s national poet, Robert Burns, also wrote a song called ‘Auld Lang Syne’ which is typically sung at New Year; this is the case all around the world, but here in Scotland (especially in Dumfries where Burns spent much of his life) singing is particularly enthusiastic and people may even join hands and stand in a wide circle to perform a traditional dance to accompany the song.

Service and opening hours will be affected similarly to Christmas during this period, so please make sure to plan ahead in plenty of time.  

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